ABOUT
Hi, I'm Jason Moore and I am the Engineer behind Monix.​
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I worked for BT for a number of years as a customer service engineer, I was trained in almost all aspects of the telecommunications network, including all diagnostic and fault location skills. I was trained and experienced working with overhead, underground and internal cabling systems. Unfortunately when BT changed to Openreach and the service providers became the customer, and not the people I was going to visit on a daily basis, the job pressures changed and we were told to keep the service provider happy, and not the end users. This goes against my nature, and eventually I left Openreach.
I left, however, with years of experience installing, locating faults and repairing telephone lines and broadband connections from the telephone exchange all the way to customers' premises.
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I then started working with local alarm companies, and over the last 12 or so years, gone from being a trainee alarm engineer to a senior engineer with extensive experience of fire alarms, intruder alarms, CCTV and call systems. I am now involved in the surveying, designing, installation and repairs of alarm systems for small and large buildings, both domestic and commercial.
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I have been employed and working for myself for the last 10 years, utilising my evenings and weekends to pursue my own work, working for my own customers. This is always the way I have preferred to work, as working directly for the customer means that it is fully my responsibility from start to finish, and the customers satisfaction is entirely based upon how I deliver a service. I have now created the brand Monix in order to fully encompass the services that I offer, and to work for myself full time, giving me more time to focus on my own customers.